Privacy

What we collect

• Sign-in contact. The phone number or email address you verify with a one-time code, and the time of each sign-in.
• Your name, if you add it in My account.
• Orders. The items, your preferred pickup time, totals, order status, and a delivery area or address if you enter one.
• Listings you submit as a seller: photos, descriptions, price and your contact preference.
• Technical data needed to run and protect the site: IP address, browser type, and security logs such as failed sign-in attempts.
• Visit counts. Each page view is counted (page address, time, device type) so we can see how the site is used. The count uses a daily anonymous code made from your connection and browser; it sets no cookie, is kept for 90 days, and we use no third-party analytics.

Saved items and your cart are kept in your own browser only, until you clear them. We do not collect card details. Card payments are handled by Stripe on its own secure page.

Who processes it

• Sign-in codes by WhatsApp are delivered through Meta’s WhatsApp Business Platform; codes by email through Google Workspace.
• The website runs on our own server. We do not use advertising trackers or analytics cookies. The site sets only the cookies needed to keep you signed in and to protect forms. The pickup-point map on the item, checkout, account and contact pages is embedded from Google Maps, which may set its own cookies when it loads.

How long we keep it

Account and order records are kept while your account is active and for as long as invoices and consumer-law obligations require. One-time codes are deleted within hours. You can ask us to close your account at any time.

Your choices

You can see and update your name and sign-in methods in My account, and ask us for a copy or deletion of your data by contacting RFQ@kingrox.com or WhatsApp. We reply during working hours, Al Ain time.